====== PERATURAN DIREKTUR JENDERAL PAJAK NOMOR PER-25/PJ/2016 ======
==== TENTANG ====
===== PENYELENGGARAAN PELAYANAN PADA KANTOR LAYANAN INFORMASI DAN PENGADUAN =====
==== DIREKTUR JENDERAL PAJAK, ====
=== Menimbang : ===
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=== Mengingat : ===
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=== MEMUTUSKAN : ===
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=== Pasal 1 - Definisi ===
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=== PasalĀ 2 - Identitas KLIP ===
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=== Pasal 3 - Tugas, melalui Sarana, pelaksanaan Layanan, Pengumuman ubah pelaksanaan ===
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=== Pasal 4 - info umum , sifat normatif, tidak beri, aplikasi siklip, konfirm npwp, buat billing telepon tanggung jawab ===
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=== Pasal 5 - dapat tunda beri info, KLIP hubungi WP ===
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=== Pasal 6 - penyampaian info meliputi, edukasi, survei, kepatuhan, apresiasi, info lainnya ===
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=== Pasal 7 - terima kelola pengaduan meliputi, teruskan dasar ketentuan ===
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=== Pasal 8 - Fungsi KLIP informasi pengaduan eskalasi jamin kualitas kendali intern rekomendasi perbaikan ===
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=== Pasal 9 - Eskalasi penerusan penjaminan kualitas pantau rekomendasi ===
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=== Pasal 10 - KLIP koordinasi P2HUMAS laporan triwulan ===
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=== Pasal 11 - cabut PER-22/PJ/2014, ketentuan berlaku sepanjang tidak bertentangan ===
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=== Pasal 12 - tanggal berlaku ditetapkan 13 des 2016 ===
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=== Akhir ===
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==== LAMPIRAN-LAMPIRAN ====
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